GARCIA VIDAL, GELMAR
Preferred name
GARCIA VIDAL, GELMAR
Main Affiliation
GADEP - Grupo de Estudios de Administración Empresarial y Pública
Web Site
ORCID
0000-0001-7159-3163
Scopus Author ID
57192385254
57 results
Now showing 1 - 10 of 57
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Item type:Publication, Financial Literacy, Trust, and Socioeconomic Determinants of Borrowers’ Behavior in Credit Card Use: A PLS-SEM Analysis(MDPI AG, 2025-12-22); ; ; ; Margarita De Miguel-GuzmánCredit cards play a central role in household financial behavior by combining payment and short-term financing functions shaped by socioeconomic, cognitive, and attitudinal factors. This study examines the determinants of credit card use and repayment behavior in Ecuador, focusing on purchasing power, financial literacy, and institutional trust. A quantitative, cross-sectional, and explanatory design was applied to a probabilistic sample of 550 credit card users from Quito and Santo Domingo. Multivariate analyses and Partial Least Squares Structural Equation Modeling (PLS-SEM)—including formative and hierarchical constructs—were used to validate the proposed behavioral framework. The results show that higher income is associated with more responsible repayment, while financial literacy and trust mediate this relationship through cognitive and attitudinal mechanisms. Moderate R2 values and small-to-moderate f2 effect sizes align with patterns observed in other Latin American credit markets. Behavioral differences also emerge across age, gender, and household composition, underscoring the heterogeneity of financial capability in the region. The findings demonstrate that responsible credit card indebtedness depends not only on economic capacity but also on financial knowledge and institutional trust, offering practical implications for financial inclusion policies and targeted education programs in emerging economies. - Some of the metrics are blocked by yourconsent settings
Item type:Publication, Demographic Capital and the Conditional Validity of SERVPERF: Rethinking Tourist Satisfaction Models in an Emerging Market DestinationTourist satisfaction models typically assume that service performance dimensions carry the same weight for all travelers. Drawing on Bourdieu, we reconceptualize age, gender, and region of origin as demographic capital, durable resources that mediate how visitors decode service cues. Using a SERVPERF-based survey of 407 international travelers departing Quito (Ecuador), we test measurement invariance across six sociodemographic strata with multi-group confirmatory factor analysis. The four-factor SERVPERF core (Access, Lodging, Extra-hotel Services, Attractions) holds, yet partial metric invariance emerges: specific loadings flex with demographic capital. Gen-Z travelers penalize transport reliability and safety; female visitors reward cleanliness and empathy; and Latin American guests are the most critical of basic organization. These patterns expose a boundary condition for universalistic satisfaction models and elevate demographic capital from a descriptive tag to a structuring construct. Managerially, we translate the findings into segment-sensitive levers, visible security for youth and regional markets, gender-responsive facility upgrades, and dual eco-luxury versus digital-detox bundles for long-haul segments. By demonstrating when and how SERVPERF fractures across sociodemographic lines, this study intervenes in three theoretical conversations: (1) capital-based readings of consumption, (2) the search for boundary conditions in service-quality measurement, and (3) the shift from segmentation to capital-sensitive interpretation in emerging markets. The results position Ecuador as a critical case and provide a template for destinations facing similar performance–perception mismatches in the Global South. - Some of the metrics are blocked by yourconsent settings
Item type:Publication, Sociometric Study of Intragroup Relations in a Work Group(Universidad del Pacifico, 2018); - Some of the metrics are blocked by yourconsent settings
Item type:Publication, Neural networks to analyse the incidence of customer satisfaction in their loyalty in a tourist destination(Inderscience Publishers, 2018); ; ; La relación entre los niveles de satisfacción experimentados y su expresión en el comportamiento futuro proyectado es ampliamente abordada en la literatura, sin embargo, en el contexto del turismo en general y de los destinos turísticos en particular, adquiere características distintivas que demandan mayor investigación y profundización en esta relación. Esta investigación busca profundizar en esta relación, utilizando técnicas como el análisis de redes neuronales, ya que permite identificar relaciones ocultas entre múltiples variables al trabajar con grandes bases de datos. El estudio se llevó a cabo en un destino turístico de sol y playa, permitiendo primero verificar las variables latentes presentes en el constructo de satisfacción del cliente y luego, mediante el análisis de redes neuronales, corroborar que existe una alta relación entre los niveles de satisfacción experimentados por los turistas y su disposición a regresar y recomendar el destino o disposición a desacreditarlo cuando se generan insatisfacciones, notándose que esta última relación fue más significativa. Asimismo, se identifica qué atributos del servicio tienen mayor influencia en cada una de estas decisiones, observando que en cada una de las decisiones anteriores, los atributos influyen de manera diferente. - Some of the metrics are blocked by yourconsent settings
Item type:Publication, Understanding the obstacles to successful strategic management implementation in Ecuadorian SMEs(LLC CPC Business Perspectives, 2024-09-26); ; ; ; Laritza Guzman-VilarDespite full recognition of strategic management in the success of small and medium-sized enterprises (SMEs), little attention has been paid to the factors that contribute to the failure of its implementation in the Ecuadorian context. Therefore, the purpose of this study is to investigate the obstacles that hinder the successful implementation of strategic management in SMEs in Ecuador. A quantitative study approach was employed. The initial sample comprised 105 entrepreneurs, who were administered a checklist to evaluate the status of strategic planning implementation within their organizations. Based on their responses, nine entrepreneurs were selected for in-depth analysis, categorized as follows: three entrepreneurs with a high level of strategic management implementation, three with a moderate level of implementation, and three with minimal or no strategic management practices. This identified the primary obstacles to effective strategic management implementation. Finally, a comprehensive survey was applied to all participants to quantify these barriers, which allowed the construction of the final model used for the subsequent analysis. Through structural equation modeling, the study demonstrated that these obstacles negatively and significantly correlated with the level of strategic management implementation, revealing that businesses with minimal or no implementation experienced significantly different sales performance compared to those with higher levels of strategic management practices. - Some of the metrics are blocked by yourconsent settings
Item type:Publication, Near and similar restaurants: competitors or allies?(School of Management, Hospitality and Tourism, University of the Algarve, 2020-01-31); ; ; - Some of the metrics are blocked by yourconsent settings
Item type:Publication, Logistic contribution from the vision of the technical services in the hotel industry(Omnia Publisher SL, 2019-06-21); ; ; Purpose: The aim of this paper is based on the theoretical and empirical analysis, with the application of multivariate statistics, for the identification of the essential variables that intervene in the technical services processes of the hotel industry and with it the conformation of a theoretical model for the management of this process. Design/methodology/approach: The methodology designed, used for the processing of research, consists of three phases of development where the selection of variables that from the theoretical order appear in the literature consulted, which are subject to comprehensive to an analysis of experts to confirm its existence in the object of practical study. Subsequently, the design of the evaluation methods of the selected variables is carried out, culminating with the analysis of relationships and influences between variables. All of the above under the multivariate statistics approach. Findings: The main results of this research are achieved after the systematic application of the methodology designed, observing the existence of three essential perspectives that affect the management of technical services in hotel industries, which contain a total of 35 variables which were corroborated from the multivariate statistics. These results allowed the creation of a theoretical model for the management of this process, contributing from the logistical approach with the integration of this subsystem to the business management of the hotel sector. Originality/value: The literature shows multiple theoretical sources referring to studies on technical services in productive entities, observing limitations to address this issue from the order of services and with greater emphasis for the cases of the hotel industries. The originality of this material lies in the experimental identification of the main limitations explicit and (or) implicit in contemporary theory, to address the process of technical services in the hotel industry. From the contributions made as part of this investigation, it is possible to identify those incident variables in this process and their grouping into three perspectives. This result illustrates the performance of this process based on the theoretical model proposed. - Some of the metrics are blocked by yourconsent settings
Item type:Publication, Contribution to the logistic evaluation system in the transportation process in Santo Domingo, Ecuador(Omnia Publisher SL, 2018-02-27); ; ; Purpose: The objective of the present research is to design and apply a methodology to evaluate the logistics system in the transportation process in a base vehicle fleet, which contributes to decrease the costs of distribution and to increase the performance of the logistics system of the organization.Design/methodology: The proposal of a holistic technology for the management of this process is carried out, which integrates indicators and tools that improve control and decision-making activities in this area.Findings: The application of the procedure developed in the selected organization contributed to the identification of deficiencies related to the availability of the equipment and the needs of the clients, the low technical availability of the automotive plant, the low utilization of the capacity of the freight vehicles, the absence of a plan of measures to diminish the empty routes of the transport and the overconsumption of fuel due to the accomplishment of extra trips. Aspects that contributed to the redesign of some of the main functions of physical distribution such as itinerary planning, selection of means of transport and analysis of operating indicators, aspects that favored the optimization of the number of trips and, consequently, the adequate use of the equipment and the loads to be transported, observing a saving of 15% in the fuel consumption per load transported.Originality: The originality of the present research lies in the combination of different theories and techniques that contribute from a holistic approach to the logistics evaluation of the transportation process, facilitating the optimization of transportation requirements, its operation and maintenance. - Some of the metrics are blocked by yourconsent settings
Item type:Publication, Contributions to the planning of human resources in the territorial level(Inderscience Publishers, 2018); ; ; - Some of the metrics are blocked by yourconsent settings
Item type:Publication, Redes neuronales para el análisis de variables de la fluctuación laboral(Universidad Politécnica Estatal del Carchi, 2019-12-27); ; ; El fenómeno de la satisfacción laboral genera altos costos para las organizaciones, ya que tiene un impacto en los procesos de selección, capacitación y motivación de sus recursos humanos, al tiempo que afecta la productividad y la calidad, e incluso afecta la lealtad de los clientes. Por este motivo, la previsión o el control del comportamiento de la rotación de personal son de gran importancia para una empresa. Aunque predecir el comportamiento de la rotación es una intención casi imposible debido al número de variables que condicionan este comportamiento. El objetivo de esta investigación fue tratar de identificar, mediante el uso del análisis de redes neuronales, qué variables internas de la organización, de naturaleza objetiva, de naturaleza demográfica y asociadas con sus recursos humanos, mostraron una relación o incidencia en la rotación de los empleados. Con este propósito, se analizaron las bases de datos sobre el comportamiento de rotación del personal en organizaciones empresariales con diferentes características. El análisis a través de redes neuronales permitió establecer una relación significativa entre variables tales como: ingreso promedio, nivel escolar y edad; Asimismo, no se encontraron diferencias significativas en otras variables, como el tipo de sector, los años de experiencia en el sector, los años de trabajo en el puesto o los años de trabajo, la posición jerárquica ocupada en la organización y el número de dependientes.