ÁLVAREZ SUBÍA, FREDDY IGNACIO
Preferred name
ÁLVAREZ SUBÍA, FREDDY IGNACIO
Main Affiliation
SF
Web Site
Scopus Author ID
57216416059
3 results
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Item type:Publication, Digital Organizational Resilience in Latin American MSMEs: Entangled Socio-Technical Systems of People, Practices, and Data(MDPI AG, 2025-10-10); ; ; ; This study develops a systemic framework to conceptualize digital organizational resilience in micro, small, and medium-sized enterprises (MSMEs) as an emergent property of entangled socio-technical systems. Building on theories of distributed cognition, sociomateriality, and resilience engineering, this paper argues that resilience does not reside in isolated elements—such as leadership, technologies, or procedures—but in their dynamic interplay. Four interdependent dimensions—human, technological, organizational, and institutional—are identified as constitutive of resilience capacities. The research design is conceptual and exploratory in nature. Two theory-driven conceptual statements are formulated: first, that natural language mediation in human–machine interaction enhances coordination and adaptability; and second, that distributed cognition and prototyping practices strengthen collective problem-solving and adaptive capacity. These conceptual statements are not statistically tested but serve as conceptual anchors for the model and as guiding directions for future empirical studies. Empirical illustrations from Ecuadorian MSMEs ground the framework in practice. The evidence highlights three insights: (1) structural fragility, as micro and small firms dominate the economy but face high mortality and financial vulnerability; (2) uneven digitalization, with limited adoption of BPM, ERP, and AI due to skill and resource constraints; and (3) disproportionate gains from modest interventions, such as optimization models or collaborative prototyping. This study contributes to organizational theory by positioning MSMEs as socio-technical ecosystems, providing a conceptual foundation for future empirical validation. - Some of the metrics are blocked by yourconsent settings
Item type:Publication, Customer Support Optimization through Waiting Line Simulation: A Financial Institution Case Study(IEEE, 2019-11); - Some of the metrics are blocked by yourconsent settings
Item type:Publication, Human Behavioral Drivers of Sustainable Supply Chains: The Role of Green Talent Management in Ecuadorian MSMEs(MDPI AG, 2025-10-01); ; ; ; This study examines how green talent management (GTM) practices foster sustainable supply chains in micro, small, and medium-sized enterprises (MSMEs) in Quito, Ecuador. It analyzes how sustainable leadership, green organizational culture, and sustainability-oriented training influence employees’ pro-environmental motivation, organizational commitment, and sustainability attitudes, which in turn mediate the adoption of green logistics practices, supply chain efficiency, and organizational resilience. A quantitative design was employed, using survey data from 280 MSMEs analyzed through structural equation modeling. The findings demonstrate that GTM enhances employees’ motivation, commitment, and sustainability attitudes, which act as the primary behavioral mechanisms translating managerial practices into sustainability outcomes. Theoretically, the study integrates Green HRM and supply chain research with multiple organizational behavior theories, including Social Exchange Theory, the AMO model, the Theory of Planned Behavior, and the Resource-Based View. Empirically, it contributes novel evidence from Ecuadorian MSMEs, a context often underexplored in sustainability research. Practically, the study highlights leadership, culture, and training as strategic levers for building greener, more efficient, and more resilient supply chains. The results offer actionable recommendations for MSME managers and policymakers in Ecuador, highlighting the importance of investing in people as the foundation of sustainable competitiveness.