Steeven Gabriel Jacome MoromenachoALVAREZ SUBIA, FREDDY IGNACIOFREDDY IGNACIOALVAREZ SUBIASegundo Bolivar Jacome CanchigDorian Oswaldo Mora Sanchez2024-11-182024-11-182019-1110.1109/INCISCOS49368.2019.00059https://cris.ute.edu.ec/handle/123456789/736Customer Support Optimization through Waiting Line Simulation: A Financial Institution Case Studyproceedings-article